[stinkblog]

The Stinkbot LLC support staff doubled in size yesterday, with the addition of Ryan Collins. Ryan is a student at NCSU studying computer science. He also shares my interest in airplanes, although to his credit he’s not nearly as gaga over the entire line of Cirrus products as I am. Welcome, Ryan!

I know that support has been spotty for the past two weeks. For anyone affected by this, please accept my humblest apologies. I had no idea how difficult support would be after the baby arrived–I seriously thought I could do it all. No doubt this is just the first of many lessons about my limitations.

Ryan and I are going through the database of support requests, and we’re going to make sure (a) every email gets a response and (b) every issue gets resolved. If you have an open issue in our system, feel free to check up on it via the FogBugz URL, and also feel free to update the case and give us more info or simply demand more attention.